STIR/SHAKEN Compliance: What It Means for Your Voice Service

The FCC’s STIR/SHAKEN rules are reshaping the way voice calls are authenticated in the United States. These rules aim to reduce illegal robocalls and caller ID spoofing, making phone calls safer and more trustworthy for businesses and consumers alike.

If you’re using a voice service provider that hasn’t fully implemented STIR/SHAKEN, it could impact your call delivery and security. Now is the time to consider switching to a compliant VoIP provider.

What is STIR/SHAKEN?

STIR (Secure Telephone Identity Revisited) and SHAKEN (Signature-based Handling of Asserted information using toKENs) are standards designed to verify that a caller is who they say they are. When implemented, these protocols help reduce fraud, robocalls, and unwanted spam calls by adding authentication to your voice traffic.

For consumers and businesses, this means:

• Fewer spoofed calls reaching your phones
• Increased trust for your outgoing calls
• Better call completion rates for legitimate calls

FCC Compliance Deadlines

The FCC has tightened its STIR/SHAKEN rules to ensure widespread adoption:

• Deadline Start: June 20, 2025
• What Happened: Voice service providers who failed to implement STIR/SHAKEN on all IP-based networks risked enforcement actions. This included removal from the Robocall Mitigation Database and potential blocking of non-compliant traffic.
• Current Status: Providers who didn’t comply are still facing regulatory scrutiny and may struggle with call reliability and trust.

Why Customers Should Consider Switching to a Compliant VoIP Provider

If your current provider hasn’t implemented STIR/SHAKEN, your business calls could be blocked or labeled as spam. This affects:

• Customer trust: Calls from non-compliant numbers are more likely to be ignored.
• Call completion: Legitimate calls may fail to reach clients.
• Security: Non-compliant providers are at higher risk for fraud and spoofing.

Switching to a STIR/SHAKEN compliant VoIP provider ensures:

• Calls are fully authenticated and less likely to be blocked
• Improved call delivery and reliability
• Enhanced security and trust for your business communications

How Our VoIP Service Helps

Our VoIP platform is fully compliant with FCC STIR/SHAKEN rules, providing:

• Seamless authentication for all IP-based calls
• High call completion rates for your business numbers
• Protection from robocalls and spoofing
• Easy setup and migration from non-compliant providers

Don’t risk call reliability or compliance! Switch to a trusted, STIR/SHAKEN compliant VoIP provider today.

💡 Community Question:
Have you noticed calls from certain numbers being blocked or marked as spam? How important is call authentication for your business?

Share your thoughts below! We’d love to hear how STIR/SHAKEN is affecting your communication! 👇